Moeumi Terms of Service

1. Purpose

These Terms set the conditions for using the AI-based content generation (drafting of promotional text, images and videos) and the scheduled-publishing assistance for the business owner's own channels provided by Moeumi. Moeumi is a content-generation SaaS (a software tool), not an advertising agency service, and is operated by The Luxury Lord.

2. Service Description

• AI-generated drafts of promotional text, images and videos for each type of business
• Scheduled publishing of content that the user approved in advance to the user's own connected channels, such as Instagram, Facebook, Threads and YouTube
• Unified management features to check comments, replies, messages and post performance
• Assisted-publishing guides and a helper extension for platforms that have no OAuth API

2-A. YouTube Integration

By using Moeumi's YouTube integration you also agree to be bound by the YouTube Terms of Service. You must check the destination, video and visibility settings yourself before uploading, and uploading or making a video public may be limited depending on the platform's review and processing status.

3. Account Registration

Users must provide accurate information and may use the service only for their own business or for brands, pages and accounts they have the authority to manage.

4. OAuth Authorization

Users delegate the permissions Moeumi needs through each platform's official OAuth process. Moeumi acts only within the delegated scope, and users can withdraw the permission at any time in each platform's settings.

Moeumi publishes, replies, or manages content only after explicit user action inside the product. Moeumi does not modify user profiles, follow or unfollow accounts, or perform unrelated automation.

5. Pricing and Payment

Moeumi sells bundles of creation passes. The new products are: 7,500 KRW for 3 paid passes with no completion benefit; 25,000 KRW for 10 paid passes plus 1 completion benefit (up to 11); 125,000 KRW for 50 paid passes plus 10 benefits (up to 60); and 250,000 KRW for 100 paid passes plus 25 benefits (up to 125). A paid creation pass costs 2,500 KRW each, and one creation pass is used for one finished promotional item. Paid creation passes can be used for 30 days from the time payment is completed, and a completion benefit can be used for a separate 30 days from the time it is actually granted; the remaining quantity of each expires when its period ends. Creation-pass bundles are one-time purchases with no monthly subscription or automatic recurring payment. Payments are processed through a payment service provider, and Moeumi does not store card numbers directly.

The maximum quantity is not the number you can use immediately after payment. A completion benefit is granted only after all paid creation passes of the same order have been used to complete productions and the customer has confirmed use of the finished work. Reservations, failed productions and released reservations are not counted toward the condition. A benefit can be used for a separate 30 days from the day it is actually granted. If a full or partial refund is made for a simple change of mind, the benefit not yet granted and the right to use the remaining benefit expire. A benefit has no separate cash value, but the statutory remedies for a defect in, a mismatch with the contract of, or a failure to provide the promised benefit are guaranteed.

The new terms apply only to new orders for which paid creation passes and completion benefits were distinguished at the time of purchase. Orders purchased before the change, or whose payment was in progress, keep the quantity, period and refund standard that were promised, and are not changed retroactively.

Creation passes and previously granted usage rights can be used only inside the Moeumi service. They are not cash, points, coins, tokens, gift certificates or game money, and cannot be transferred, resold, exchanged for cash or withdrawn.

When a beta payment by manual bank transfer or simple remittance is announced separately, creation passes are granted after the payment is confirmed. The company does not guarantee that paid features are provided before payment is confirmed.

6. Refund Policy

Whether creation passes can be refunded follows the Refund Policy (Korean page) and the relevant laws. Statutory withdrawal of an order, and remedies for defects, non-provision or the company's fault, are guaranteed separately from the limit on simple-change-of-mind refunds described below.

For a new order, if you have not used any paid creation pass within 7 days after payment, the full amount is refunded; if you have used some, the refund is the number of unused paid creation passes × 2,500 KRW. For example, using 1 of 3 paid passes gives 5,000 KRW (2 × 2,500 KRW), using 3 of 10 paid passes gives 17,500 KRW, and using 11 of 100 paid passes gives 222,500 KRW. The benefit quantity is not added and divided by the maximum quantity. Signing in or using free features is not counted as using a creation pass.

Earlier creation-pass purchases and payments in progress keep their original refund standard. If nothing was used within 7 days after payment, the full amount is refunded; if some were used, the refund is the unused quantity × the per-pass price of the bundle at the time of purchase (amount paid ÷ promised bundle quantity, fractions of a won discarded). For the earlier 11-pass 25,000 KRW bundle with 3 used, the refund is 18,176 KRW, and the new 2,500 KRW standard is not applied retroactively.

A creation pass reservation is a temporary state during production, and when a refund is requested we check whether production was actually provided. A creation pass whose reservation was released because production failed is treated as unused. Payment, signing in, a balance grant or a reservation alone does not permanently restrict the statutory unused-item refund. A simple-change-of-mind refund is limited for a part where actual production has begun or that has already been provided or used. This limit applies only to the extent that the statutory requirements are met, such as the advance notice of the withdrawal limit and the actual provision of a trial use under Article 17(2) item 5 and Article 17(6) of the Act on Consumer Protection in Electronic Commerce, Etc. We do not assume that actual trial provision or the statutory requirements are met merely because of free features or preview guidance.

After 7 days from payment, a refund for a simple change of mind is limited. However, if the result has a defect, is provided differently from the display, advertisement or contract, or is not provided at all, the relevant creation pass is treated as unused or refunded in accordance with the relevant laws. These remedies are not excluded because the pass was used or because 7 days have passed since payment. Statutory rights and periods for withdrawal, cancellation of the contract and damages follow the relevant laws. A double charge caused by a payment error is refunded as soon as it is confirmed.

If a service outage caused by the company continues for 24 hours or more and normal use is difficult, the member may choose either a full refund or an extension of the validity period of the creation passes by the same length of time.

For statutory withdrawal of digital content, the payment is refunded within 3 business days after the date of withdrawal, and for payments made by card or similar means, the company asks the payment service provider without delay to stop or cancel the charge. It may usually take 3 to 5 business days for the card company or payment method to reflect the cancellation, but this does not extend the company's statutory refund deadline.

7. User Obligations

• Do not upload content that violates copyright, portrait rights, trademark rights or advertising laws
• For regulated businesses such as medical, financial and food, the user confirms the final advertising text
• Comply with each platform's community guidelines and advertising policies
• Do not connect another person's account or a page you have no authority over

8. Our Obligations

• We store OAuth tokens and sensitive information encrypted.
• We do not sell or rent user content or platform data.
• We perform reasonable maintenance to respond to platform API changes.
• When an outage occurs, we announce it on the service screen or through the customer support channel.

9. Limitation of Liability

To the extent permitted by the relevant laws, the company limits its liability for damage caused by user content, changes in platform policies, outages of external APIs, and force majeure.

10. Data Deletion

Users can request deletion of their account and personal information at any time at /data-deletion (Korean page), and a signed-in user can delete the account immediately with Withdraw Membership in the account settings. Once identity is confirmed, the data is permanently deleted immediately; only payment records that must be kept by law are kept separately from personal information.

11. Changes to Terms

When the Terms change, the company notifies users on the service screen or by email. Where possible, important changes are announced 30 days in advance.

12. Governing Law

These Terms are governed by the laws of the Republic of Korea. Disputes are brought before the court with jurisdiction under the Civil Procedure Act.

13. Business Operator

Moeumi (모음이) is operated by The Luxury Lord (더 럭셔리 로드). The registered business details below are shown in Korean.

14. Non-Affiliation

Moeumi is an independent service and is not affiliated with, endorsed by, sponsored by, or specifically approved by Meta Platforms, Google, Pinterest, Kakao, Naver, Band, TikTok, or any other referenced third-party platform.

15. Contact

Email: aljjang95@gmail.com

Addendum 1 — Nature of the Service

This service is a content-generation SaaS that falls under the development and supply of application software within information and communications (KSIC J58222), and is not an advertising agency business under Article 42 of the Enforcement Decree of the Value-Added Tax Act.

The company does not plan, run or manage a member's advertising on the member's behalf, and the member is responsible for writing, publishing, deleting and the legal responsibility of all content generated with this service. When a member publishes content generated with this service to the member's own social media channel, the member is responsible for complying with each platform's community guidelines and advertising laws such as the Fair Labeling and Advertising Act.